On using 3Dolphins products, there are two types of servers used as needed.
On-premise has a conventional operation from the procurement to the setting of infrastructure and software. Companies are easily controlled existing database which saved right where the office belong for everything prepared independently; developers, designs, and the server itself. Companies like the bank are the ones who adopt this server more for the sake of customer’s transaction safety. It’s just companies have to prepare a more significant number of bucks for it.
Cloud-based are software-as-a-service, where companies can merely use application or software to use our product. Differ from the prior server, a cloud-based server operated by Remote Location System and available for all stances under the internet reach. All data saved in the cloud prepared by us. Companies only have to log in to the software to access data from our products. This option surely does not need independent infrastructure and IT resource because we cover all the requirements and settings as the provider.
Although, cloud-based server has the similar security level with the on-premise one because the data inside has passed the encryption step to be finally saved.
Both options are not rigid as we have to always easily adapt to decision changes. Server migration is possibly happen to facilitate fluctuate decision and conditions.
Yet despite all the difference mentioned, both are supported by a scalable processor, big RAM, and equipped with a network operating system. The server also runs administrative tasks, like control access to the network and resources available inside. As the machine does, server, too, needs treatment, and one thing people can do is frequent maintenance.
Right frequent of maintenance would do it an optimal performance and away from crashes. One mostly founded case as a consequence of lack of server maintenance is all work freeze out because the data backup has stopped for months, making sudden full storage and decreasing performance, continued to fall user and server manager performance.
The consequence of minimum server maintenance impacts customer agent the most, as they would experience slow performance, application malfunction, and social media channels are not working because it’s unable to save data logs, so agents can’t serve customers well. Some things that might happen to 3Dolphins server platform as it lacks maintenance is:
1. Corrupt file and data
Corrupt file and data might slow down 3Dolphins products performance.
2. Full storage
Full storage also made some services on 3Dolphins down, so it takes maintenance for the room.
3. Memory full
Full memory usually caused by excessive usage and buffering.
Unlike vehicle engines, server damage is barely noticeable. It won’t sound like how a motorcycle had its chain broken or less lubricated. The server has layers of damage to be concerned.
As time goes by, the server will build repositories and records, including cache that would surely do your server performance speed. SQL fragmentation would be a problem in time.
Maintenance needs to done periodically; daily, weekly, and monthly. Daily checks can be with checking for updates including a database of virus scanners and software updates that would prevent zero-day attacks; a condition where there is an unsolved system vulnerability. In weekly checking, you need to look at how backup works as required to reduce the risk of losing data. Also, look after the usage of the disk as it indicates your server’s health. Last, do a monthly server check by optimizing the database, done at least once in two months.
There are some tips that you could do for server maintenance.
1. Make sure the backup system works
Before doing a change to the production system, it’s better to check whether the backup system is optimally working or not to enable you to restore possible failures quickly.
2. Check up on disk
Don’t use the production system as an archive system. Delete old log and available software versions for efficiency and server usage speed to the server be more responsive.
3. RAID Monitor Alarm
All production servers should use RAID, so it’s crucial to monitor RAID status. If RAID fails, so does your system.
4. OS update
An update keeps a hacker away. Schedule updates to prevent missing notifications, so responses to security threats come faster.
5. Update control panel
If used is the hosting or server control panel, make sure to update it right. Some updates are done not only for the control panel but for software as well. WHM / cPanel, for example, needs to update PHP version manually to solve the issue.
6. Check application updates
Check and update web applications, especially popular programs like WordPress.
7. Check remote management tools
Remote console, remote reboot, and rescue mode are the three essential things to do remote management tools for your server.
8. Check for hardware errors
The log needs reviews to check hardware problem signs. Overheating notifications, disk-reading faults, network failures, all can be indicators of hardware faults. Although it almost happens, evidence like this needs attention too.
9. Check server utilization
Review disc, CPU, RAM, and network utilization. If the capacity is nearly reaching its limitation, the server needs additional resources or migrates to the new one.
10. Evaluate existing accounts
If there is a user exchange, which now has no interest to be involved within, either clients or ex-workers, delete the user credential to keep your server secure.
11. Frequently change passwords
We suggest you change passwords at least once in 6 to 12 months, especially if passwords need to be known by several people for maintenance.
12. Check security system
The security system review could be done with mobile audit tools like Nessus at least per quarter. Although the server doesn’t need physical treatment like cars, it still needs a sense of touch and attention. Doing our tips given above is probably able alone to keep the servers working on its best, so serving customers in less hassle.